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Privacy Policy for Driver Rider Cab

Effective Date: 15-10-2024

1. Introduction

At DriverRider Cab, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you use our DriverRider Cab mobile application ("App").

By using the App, you agree to the collection and use of information in accordance with this Privacy Policy. We encourage you to read it carefully to understand our practices regarding your data and how we will treat it.

2. Information We Collect

When you use our App, we may collect the following types of information:

Personal Information:

When you register and log into the App, we collect personal details such as your name, email address, phone number, and any profile information you provide.

Vehicle and Ride Information:

We collect information related to the rides you complete through the App, including your assigned vehicle, ride schedule, ride history, and other relevant details.

Payment Information:

To process payments for completed rides, we collect financial information like payment card details (credit/debit card numbers, billing addresses, etc.). We work with trusted payment processors to securely handle this information.

Device Information:

We collect information about the device you use to access the App, including device type, operating system, and app version.

Location Data:

We collect your location while the App is in use to manage and assign rides. You can choose to disable location tracking through your device’s settings, but doing so may affect some App features.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Provide App Services: To manage cab assignments, schedule rides, and ensure seamless payment processing.
  • Enhance User Experience: To improve the functionality, performance, and security of the App.
  • Customer Support: To respond to any inquiries, feedback, or issues you may have regarding the App.
  • Payment Processing: To securely process payments for rides you complete.
  • Notifications: To send you updates regarding your ride schedule, payment status, or any important changes in the App.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors, contractors, and service providers who help us operate the App, such as payment processors and customer support services.
  • For Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data. However, please note that no method of electronic transmission or storage is entirely secure, and we cannot guarantee its absolute security.

6. Your Rights

You have the following rights regarding your personal data:

  • Access: You have the right to request access to the information we hold about you.
  • Correction: If any personal information we have about you is inaccurate, you can request that we update or correct it.
  • Deletion: You can request the deletion of your personal data, subject to any legal obligations we may have to retain it.
  • Opt-out of Communications: You have the right to opt out of receiving marketing or promotional communications. You can do this by following the unsubscribe instructions in our emails or by contacting us directly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make any significant changes, we will notify you by updating the "Effective Date" at the top of this page. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:

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